We combine high-tech logistics with high-touch service
To be the world’s most trusted travel partner, recognized not just for where we take our clients, but for how we make them feel: secure, valued, and inspired.
1
Proactive
anticipation
anticipation
We solve problems before they arise by analyzing every variableof a journey — from shifting weather patterns to local geopolitical updates
2
Cost-smart excellence
Premium service shouldn't mean unnecessary spending. We leverage global networks to find smart, budget-conscious solutions without ever compromising on the quality of the experience
3
24/7 partnership
We operate on "Traveler Time". Our team is available around the clock, ensuring that no matter your time zone, a Flyward expert is always a step ahead, ready to assist
Leadership Team
The driving force behind
Flyward’s operational excellence
Flyward’s operational excellence
Fadi Tayyoun
Founder & CEO
Board
of Directors
Strategically guided by industry titans and visionary leaders
Principles
That Guide Us
Trust built over time
Integrity is our foundation. We honor our legacy by being transparent in our pricing and honest in our advice
Service with heart
We treat every traveler like a member of our own family. If it’s not good enough for us, it’s not good enough for you
Agility
The world changes fast; we change faster. We pride ourselves on our ability to pivot and adapt to any global circumstance
Global citizenship
We promote responsible travel practices that respect local cultures and environments
3 Worldwide
Locations
Strategic hubs in Dubai, Lebanon and the USA — ensuring truly global coverage with seamless coordination and reliable support.
94%
Repeat bookings
Our growth is fueled by the loyalty of clients who return to us journey after journey.
89%
Net promoter score (NPS)
An industry-leading satisfaction rating that reflects our commitment to excellence.
5
years
Average agent experience
We don't hire beginners, your travel is handled by seasoned experts who have seen it all.
25+
Travel agents
A diverse, multilingual team capable of navigating global markets.
Global
Partnerships
Partnerships
That Power
Every Journey
Every Journey
Our global reach is anchored by a curated network of the world’s most prestigious and reliable travel suppliers. By aligning with industry leaders across aviation, luxury hospitality, and global logistics, Flyward ensures that every journey is backed by unparalleled stability and elite service standards.
These partnerships are the foundation of our promise todeliver seamless, world-class experiences to our individual and corporate clients alike.
These partnerships are the foundation of our promise todeliver seamless, world-class experiences to our individual and corporate clients alike.
FAQ's
What makes Flyward different from other travel agencies?
Flyward goes beyond basic bookings, we offer personalized travel management backed by superior customer care, proactive support, and a true human touch. As a family-run business, we treat every client like one of our own, ensuring their journey is smooth, stress-free, and memorable from start to finish.
Do you offer 24/7 support while I'm traveling?
Yes. Our team is available around the clock to assist you at any point in your journey. Whether it's a last-minute change, flight delay, or urgent need, we're just a message, call, or email away- anywhere in the world.
Can you help with visas and travel documentation?
Absolutely. We offer full visa assistance, including document preparation, appointment scheduling, and application tracking. We also guide you on passport requirements, travel insurance, and any entry regulations relevant to your destination.
Do you manage corporate and business travel?
Yes. Flyward specializes in tailored corporate travel solutions, including executive-level planning, policy management, cost optimization, and 24/7 support for traveling employees. We also provide detailed reporting and spend analysis for businesses.
Are your services only for luxury or frequent travelers?
Not at all. While we're trusted by frequent flyers and premium clients, our services are built around personalization, not price point. Whether it's your first trip or your fiftieth, we create an experience that fits your needs, comfort, and budget.
Can you help design custom travel experiences?
Yes! We love creating unique, curated itineraries, from romantic escapes and family holidays to adventure travel and cultural explorations. Just tell us what you're looking for, and we'll handle the rest, every detail, every reservation, every special touch.
Do you charge service or consultation fees?
Our pricing is fully transparent. In most cases, our agent fees are included in the booking. If any additional fees apply, for example, for complex visa processing or luxury concierge arrangements, we'll let you know upfront with no surprises.
What happens if my plans change after booking?
We understand that plans can shift. Our team will handle changes, cancellations, and rebookings on your behalf, negotiating with suppliers where needed to minimize any penalties or delays. Our goal is always to make adjustments as smooth and cost-effective as possible.
How do I get started with Flyward?
Simply reach out to us through phone, email, or chat (use the icon at the bottom left side of the website). One of our experienced travel advisors will connect with you to understand your needs, answer any questions, and begin crafting your perfect trip.
